Most corporate customers like the idea of dealing with a similarly large corporate reseller. The reasons for this are quite understandable:

• It is often difficult getting a personal service.
• Large corporations are often inflexible and difficult to work with.
• Account managers are often inexperienced. Quite often, account managers demonstrating good sales and technical skills are promoted to management positions away from the customer.
• It can be difficult to get large resellers to react quickly to requests for quotations and technical queries.
• It can be difficult for large resellers to deliver equipment quickly.

In general, with the way the industry moves so quickly nowadays, and the increasing pressures on IT Managers to deliver projects speedily and efficiently, dealing with large corporate resellers can be cumbersome and inflexible.

Our mission at Indigo Rose is to offer customers the best of both worlds. All the benefits and personal service associated with a small, yet established reseller, together with the wide range of services and depth of expertise you’d expect from a corporate reseller.

The first bit is easy. Indigo Rose really is a relatively small reseller, especially in comparison to the likes of SCC and Computacenter. So with us you really do get all the benefits of a one to one service:

• We are very flexible and work the way you want to work.
• No Red Tape! We work with you speedily and efficiently.
• We will provide you with a highly skilled account manager with over 20 years experience of managing corporate accounts.
• Your account manager will understand both the technology and the business issues.

• Our main value add to our customers is the ability to manage the enormous resource available in the industry channel. Providing we can vet and manage our business partners meticulously, we can truly offer the best resources that are available.
• We don’t have to pay for under utilised resources, keeping our prices very competitive.
• We are never tempted to use inappropriate resources just because we have them on the books and we’re paying their salaries.
• We have access to the whole channel, and can pick the very best and most appropriate resource for the job in hand.
• All this and all the benefits of a small reseller described above!

Why are we so different?

This incredibly successful strategy means we can truly offer our customers the best of both worlds:

• Customers want and need a wide variety of services, requiring an assortment of highly skilled experts.
• Their supplier must have strong relationships with leading IT manufacturers.
• Their business is important and their supplier has to be trustworthy and reliable.
• Their supplier has to be financially secure.

Whilst there are clearly some major advantages of doing business with a large corporate reseller, there are often problems associated with dealing with large organisations:

The second bit is a bit tougher, but as a small reseller we can still offer the same range of services and expertise as our ‘corporate’ competitors. We can do this as a result of our 20 years in the IT industry, and the powerful alliances we have formed with some of the most highly skilled business partners in the channel. Even the largest of resellers sometimes has to bring expertise in from outside of their own resource pool. All Indigo Rose has done is extend this philosophy to maximise the resource available to our client base, and minimise the costs and associated administration with employing all these expensive engineers directly.

If you’re a bit sceptical that all this is possible, then we don’t blame you. But take a look at what our customers say here, and you’ll see that we do deliver what we promise!